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How We Work

Our Certifications

Our certifications are testament to our commitment to protecting our stakeholders, looking after the environment and providing a high quality service to our clients. FTS Removals is a proud member of the British Association of Removers (BAR). Committed to professionalism within the industry, we invest a lot of time and resource to ensure we operate to the highest standards. To ensure we consistently deliver the highest quality service to our clients, we have rigorous systems and processes in place.

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:

The Property Ombudsman
Milford House
43-55 Milford Street


01722 333306

Our Quality Standards

What does all of this mean? Well, our certifications and accreditations demonstrate that we are operating professionally, ethically and to an agreed standard that is regularly audited by external governing organisations, so you can rest assured that your relocation needs are in the hands of the experts. As well as stringent systems and processes, we comply with and exceed the following quality standards:

  • BS EN ISO 9001:2015 Quality Management System
  • BS EN ISO 8522 Removals and Storage in line with PAS126
  • BS EN ISO 14001:2015 Environmental Management
  • OHSAS18001: 2007 Occupational Health and Safety
  • BS EN ISO 27001:2013 Information Security Management
  • BS EN ISO 22301:2012 Business Continuity Management

  • CHAS Contractors Health and Safety Scheme
  • Environment Agency: licensed waste carrier
  • Environment Agency: licensed sites to store waste
  • British Association of Removers BAR member
  • Security Industry Authority (SIA) approved


Our team are happy to answer any enquiries